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Getting Started With Productive: The New Team Member Checklist

A first-days checklist for new team members: your first actions, staying organized, connecting your tools, and where to get help.

Welcome to Productive! As a new team member, this checklist covers what you'll touch in your first few days. Work through it top to bottom, or jump to whatever's in front of you right now.


📌 Productive is built around permissions, so what you see can differ from a teammate's screen. That's expected, not a mistake on your part. The essentials in this checklist work the same for everyone, so keep going.

Setting up your organization instead? See Productive Setup for Admins or Getting Started as a Manager, our Academy courses.

A few things worth knowing early

  • The Sandbox: a copy of Productive where nothing you do counts. Click around, try actions there first if you'd rather not risk it on live data. Sandbox

  • Finding things fast: use Search or Quick Add instead of clicking through menus. Search options ¡ Quick Add

  • Deleted something by mistake: check the Recycle Bin before panicking. The Recycle Bin

Do your first actions

Stay on top of your work

Connect your tools

Nice to know

Help along the way

The AI Assistant inside Productive is connected to our Help Center and has insight into how things are set up in your workspace, so it can help with anything on this list, anytime, not just when you're stuck.

If you need an actual person, ask it to connect you with support, or click the ? icon in the top right to start a chat with our team directly.

Want the hands-on version? Our Academy course walks new team members through this, step by step.
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