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Managing Your Profile

Update your name, login email, nickname, and contact info, and see what's on your own profile in Productive.

Your profile is where you keep your details up to date and keep track of your own work: time, bookings, absences, and activity. To open it, click your avatar in the top-right corner.

📌 What you can change depends on your permission set. Admins can edit everything. If something in this article isn’t available to you, ask one of your admins.

Updating Your Details

Open the Info tab. Click a field, make the change, then press Enter or click away to save.

Profile Picture (Avatar)

Click the avatar at the top of your profile, next to your name, to add or change your profile picture.

Name and Login Email

Click First name, Last name, or Email to change them.

When you change your login email, Productive asks you to confirm. Click Change email to use the new address the next time you log in, or Cancel to keep the old one.

  • If you belong to more than one organization, your name and login email change in all of them.

  • If you log in with single sign-on (SSO), you can’t change your email here.

Nickname

Click Nickname to add one. People can use your nickname to search for you or @mention you in comments and docs.

Contact Info

Click + Add contact field to add phone numbers, extra email addresses, physical addresses, or websites. You can add several entries of each type and only fill in what’s relevant.

Employee Fields

Below your contact info, you’ll find the employee fields your organization has set up in Settings > Employee fields. Click a field to fill it in, if your permission set allows it.

Fields Set by Your Admins

These fields are on your Info tab too, but admins manage them:

  • Job title: specific to your organization, so it only appears on your profile there

  • Subsidiary: the part of the company you belong to

  • Role: for example, Project Manager or Copywriter

  • Permission set: what you can see and do in Productive

  • Manager: also shown in the org chart

  • Service types: what you can track time and log expenses on

  • Teams: the teams you’re part of

  • Automatic time tracking: when it’s on, your new Resource Planner bookings create time entries automatically. You can still change it on each booking.

Getting Notified About Changes

You can choose people who get notified when your profile changes, for example when your manager, name, email, or subsidiary changes, or a new employee field is added. Go to the Activity tab, open Feed, and add them as subscribers.

📌 Subscribers are notified about changes that appear in the feed. Adding a nickname doesn’t trigger a notification, but a permission set change does.

Requesting Time Off

Open the Absence tab to see your allowances and your upcoming and past absences. Click Book Absence to send a request.

📌 You see Book Absence if your permission set includes Request absence. If an allowance you need is missing, such as Vacation or Work From Home, ask your admin.

Your Profile Tabs

Your profile has the same tabs as everyone else’s: Info, Time, Planning, Absence, Activity, Org Chart, Projects, and Cost Rates (if you can view your own cost rate).

👉 For what each tab shows, see Viewing User and Contact Details.

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