Productive

Your comprehensive resource for managing billing, account settings, and security in Productive.

Billing and Account Management

Read this article to learn how we charge you for productive subscriptions/licenses. Both monthly and annual plans are explained here.

Change your subscription pricing plan in a few clicks.

Try a different Productive plan for free! Test new features for 14 days, and automatically revert to your old plan after the trial.

You can pay by Invoice and transfer the money straight to our bank account.

Switching from credit card to invoices? Understand the tradeoffs before you decide.

Learn how to add and change your credit card associated with your Productive account.

Learn how to deactivate your Productive account.

Learn how to add and remove seats from your account, and update your pricing plan.

Learn how to manage multiple organizations in Productive, create new organizations, and switch between them effortlessly.

If you have multiple offices you can register them as different subsidiaries. This can be used for billing purposes.

Transfer the ownership of your account to someone else.

The Champions feature assigns power users to oversee key areas, ensuring efficient communication, continuity, and platform management.

Learn about our privacy and security measures.

Change your password, enable 2FA, see device activity, and enable Account access in Security settings.

Learn how to enhance security by making Two-Factor Authentication (2FA) mandatory for all organization users, except those using SSO.

Learn how to enable and use two-factor authentication in Productive.

Learn how to allow Productive's customer support agent to access your account and perform feature testing and diagnostics on your behalf.

Transfer or reset your 2FA in Productive when switching phones or losing access.

Learn how to identify legitimate Productive emails, recognize suspicious ones, and keep your account secure from phishing attempts.