To improve security in Productive, you can enforce Two-Factor Authentication (2FA). This option will make 2FA mandatory for all organization users. It is easy to set up, and all users will be automatically notified after you've enabled it.
If you only wish to use 2FA for yourself, or a few select organization members, check out this article instead.
Keep in mind that this will not include users who use SSO (Single Sign-On) because SSO uses authentication from a different provider. Setting up 2FA will not affect SSO users because they are not using Productive credentials to log in.
How to Set It Up
To enforce 2FA on your organization account, follow these steps:
Navigate to Settings
Go to Settings and search for the Organization security group of settings.
Enable 2FA
After selecting Organization security settings, you will see a toggle that allows you to turn this option on.
What Happens When You Enable This Feature?
Immediately after switching the slider "on," a modal window will appear, warning you that all users without 2FA set up on their accounts will be logged out.
Once they are logged out, they will be prompted to set up their two-factor authentication and log back in again.
Users with 2FA
Users who already have 2FA set up on their accounts will not experience any interruption in their work. This also applies to all Clients and Contractors who are accessing your Productive organization account.
Email Notification
All users on your organization account will receive an email notification about 2FA being enforced.
Benefits of Enforcing 2FA
Enhanced Security
Adds an extra layer of protection for your organization.
Automated Notifications
Users are automatically informed and prompted to set up 2FA, ensuring a smooth transition.
Selective Enforcement
Allows flexibility by excluding SSO users who already have strong authentication methods in place.
By enforcing 2FA, you ensure that your organization's data remains secure, and you minimize the risk of unauthorized access.