What is SSO and which providers does Productive support?

Single Sign-On (SSO) is a secure way to log into Productive using SAML 2.0, which integrates with Google Workspace, Okta, and Microsoft Entra.

What are the benefits of using SSO with Productive?

SSO offers one-click sign-in, allowing employees and contractors to log in without separate credentials. It also enables automated provisioning, letting admins create new Productive accounts directly from the SSO provider.

How can I force employees to log in via SSO?

After setting up SSO in Settings > Single Sign-On, you can enable the option to force SSO login, which disables regular logins for employees and contractors.

What happens if a user is a member of two organizations?

If both organizations have SSO enabled, users must provide the ID of the organization they wish to log in to. This ID can be found in the web address or in the Settings > API integrations section.
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How do I log in to Productive using SSO?

Select "Use single sign-on (SSO)" on the login screen. You'll be redirected to your SSO provider to log in with your SSO credentials.

What if I belong to multiple Productive organizations?

After logging in to your SSO provider, you'll need to enter the ID of the organization you want to access. This ID can be found in the URL or in the Settings > API integrations.

Can clients use SSO to log in?

No, SSO is available for employees and contractors only. Clients must log in with their credentials.

What if SSO is enabled but not forced?

If SSO is enabled but not forced, you can still log in using your email and password. If SSO is forced, you must log in through your SSO provider.