Go to Contacts > People and select a user you want to edit or find the user via the search function.

Once you have the user's details open you can:

  • change or add contact info
  • add tags
  • edit cost rate
  • edit job title
  • edit permissions
  • deactivate the user

Contact info

Click on the contact info box and select Edit contact info option.

Put down the things you might be missing like mobile phone number, street address, home number, alternative e-mail address or link to a website.

Resend invitation

If a user didn't receive your invitation to join Productive, you can click on the Resend invitation button to send it again.


Tags are necessary for filtering. Let's say you want to create a filter with a list of Android team members. You would need to add "Android" tag to everybody on the Android team.

Job title

Click on the "..." menu and select Edit job title option.

Change the job title and update the user.

Deactivate person

Click on the "..." menu and select Deactivate person.

Once you deactivate a user, they will no longer be able to log into Productive. If you change your mind, go to Contacts > People, click on views and select the Deactivated list. Or you can use the search to find the person. 

Find the person you want to activate. 

You can reactivate the person by clicking the Activate option in the menu.

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