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Updating Email Addresses: Your Own and for Others
Updating Email Addresses: Your Own and for Others

Each user can change their email address in Productive. Changing email address can be done at any time in the settings.

Updated over 2 weeks ago

How to Change Your Own Email Address

To update your email address in Productive:

  1. Go to Your Profile
    Click on your profile picture in the upper right.

  2. Open the Three-Dot Menu or Click on Name

    Select the three-dot menu and then "Edit profile". Alternatively, click on your name directly.

  3. Update Email

    Adjust your email address and select "Update profile" to save the changes.

How to Change Another User's Email Address

If you have admin permissions in Productive, you can update the email addresses, names, and profile pictures of other users, but there are some restrictions:

  1. Admin Permissions Required
    Only admins can change another user's email address, and this is only possible if the user hasn't yet accepted their email invitation to join your organization.
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    If the invitation has been accepted, the user must change their login email address in their profile by themselves.

  2. Editing User Profiles
    To make changes, go to Settings > Users and select the user whose details you wish to edit.
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  3. Update Profile Details
    Open the three-dot menu in the upper right and click "Edit profile" or click on the person's name directly to open the menu where you can update the user's name, log-in email, or profile picture.


    ​Note: If you are not an admin, you won't have the option to edit another user's details.

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