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AI: General Information

Productive AI improves your work through OpenAI. Enable it in your Settings and find our more in Productive's Trust Center.

Productive AI

Productive AI is built into Productive to support your work across the platform: chat with the Assistant, set up Agents to work autonomously, build Skills for repeatable tasks, and let Notetaker handle your meetings.

It's also integrated into other areas of Productive: see the full list below.

Productive AI is currently available in (click to expand)

Core AI

  • AI Assistant: chat with Productive in natural language to search, create, update, and manage work across the platform

  • Agents: autonomous AI workers that run tasks on a schedule or in response to triggers, without you needing to be present

  • Skills: reusable instruction sets that guide how the AI Assistant or Agents respond in specific contexts

  • Connectors: connect the AI Assistant to external tools and services via MCP

  • MCP Server: connect external AI apps like Claude or ChatGPT directly to your Productive workspace

Projects, Deals, and Tasks

  • Project and pipeline summaries: generate instant status summaries of projects and deal pipelines from a dedicated button

  • Task summaries: summarize individual tasks and highlight open questions or blockers

  • Deal summaries: generate AI-written overviews of deals, including activity and next steps

  • Filters: describe what you want to filter in plain language instead of configuring conditions manually

  • Docs: generate, summarize, and expand content directly inside Productive Docs

Meetings

  • Notetaker: automatically record meetings, generate transcripts, and produce AI-written notes

Time Tracking

Finance

  • Expense auto-fill: automatically extract and fill in expense details from uploaded receipts

  • Service type generation: generates an initial set of service types based on your industry when you first sign up, giving you a relevant starting point out of the box

Reporting

  • Reports: describe the report you need in plain language and get a fully configured result

Productive AI is available on all subscription plans and is free to use.

Skills are available on the Professional and Ultimate plans. AI Agents, MCP Server, and Connectors are available on the Ultimate plan only.

See Productive's pricing for details.

Turning On/Off Productive AI Features

Admins control whether Productive AI is available for their organization. If the Productive AI features are not enabled:

  1. Users within the organization will not have access to AI features.

  2. The organization's data will not be used to power these features.

To activate Productive AI, go to Settings > Productive AI and toggle the Turn on AI.

Tracking Your AI Usage

You can see how many AI credits your organization has used this month on the Usage page:

  1. Go to Settings > Usage.

  2. Find the AI credits card. It shows the percentage of your monthly limit used.

Your Data and AI Training

Productive does not use your Customer Data or allow third-party providers to use it to train the machine learning models that power the Productive AI.

Your use of Productive AI does not grant Productive any rights or licenses to use your Customer Data to train machine learning models.

AI Disclaimer

Productive AI results are provided "as-is". While AI technologies strive for accuracy, their outputs should be independently verified before making any critical decisions.

Productive's Trust Center

For terms and conditions, data privacy details, and security information, visit Productive's Trust Center.

Have questions about Productive AI? Contact our support team via chat. ☎️

Where to Go Next

👉 See how Productive AI features fit together in Productive AI: A Practical Guide.

👉 For tips on getting better results, see Productive AI: Prompting and Instructions.

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