Productive's AI runs on models from OpenAI, Anthropic, and Google. In the AI Assistant, you can choose which model powers your conversation and how much it reasons before answering, or stick with the defaults, which handle most tasks well.

📌 See AI: General Information to turn on Productive AI and manage your AI settings.

You can switch models in two places:

Thinking effort sets how much the Assistant reasons before answering: Low, Medium, or High. Higher effort can take longer but produces more considered responses.

To change it, open Settings and choose a level under Thinking effort.

📌 Advanced models and higher thinking effort can use more AI credits. You can track your organization's AI usage in Settings › Usage.

In the model picker, models are grouped by provider: OpenAI, Anthropic, and Google. The default works well for most tasks, so change it only if you prefer something else.

📌 The specific models available may change over time.

📌 If your admin has restricted which models your organization can use, you'll only see the approved ones.

Admins can choose which AI models the whole organization can use in Productive, instead of leaving every model open to everyone.

This helps when you have an internal AI policy, want to standardize on the providers you already trust, or want to keep AI credit spend predictable. Only the models you allow appear in the model picker for everyone in your organization.

To set it up, go to Settings > AI:

Productive does not use your Customer Data or allow third-party providers to use it to train the machine learning models that power the Productive AI.

Your use of Productive AI does not grant Productive any rights or licenses to use your Customer Data to train machine learning models.