Adding and Managing Comments
Once a task is created in Productive, you can easily add new comments or manage the ones you’ve already written.
Edit and Delete Comments
Made a mistake in your comment or wrote something you’d rather not keep? No problem.
Simply open the three-dot menu next to your comment and select "Edit" to make changes. If you’d prefer to remove it completely, select "Delete."
Note: You can only edit or delete your own comments. If you delete a comment, a note will indicate that it was removed.
Quoting Comments
To start a new comment with a reference to someone else’s, hover over the menu next to their comment and select "Quote."
This will add their comment to yours, making it clear what you’re responding to.
Pinning Important Comments
If a task discussion is particularly active, it can be difficult to find important comments. By pinning a comment, it will stay at the top of the discussion.
Just click the pin icon next to the comment you want to prioritize and it will be pinned at the top of the task feed in blue.
Hidden Comments
Sometimes, you may want to keep a comment hidden from a client or avoid cluttering their feed.
By selecting "Hidden from client," the comment will only be visible to your team members.
After posting, you’ll see a notice indicating that the client cannot view the comment.
Note: Hidden comments are not available in internal projects.
Comment Drafts
With the comment draft feature, your comments are automatically saved as you type, even if you close the tab or navigate away.
The draft will remain saved even if you minimize the task to the task tray or log out of Productive.
