The HiBob integration with Productive allows you to sync time-off policies and periods from HiBob to Productive seamlessly.
Important Notes
Email Match Requirement: Ensure that users’ email addresses match between HiBob and Productive for a smooth sync.
Approval Requirement: Only approved time-off bookings in HiBob will be synced with Productive.
Daily Sync Schedule: If you’ve recently added a time-off booking in HiBob and don’t see it in Productive immediately, don’t worry: the sync runs once every 24 hours. The booking will appear in Productive after the next scheduled sync cycle.
Integration Setup
1) Connect HiBob
Go to Settings > App marketplace, find HiBob, and click Connect app. You need Admin access in HiBob to connect it.
2) Add Your Service User ID and Service User Token
To create a connection with HiBob, you need to create an API Service User. An API service user is a user type in HiBob whose sole purpose is to manage APIs in HiBob.
If you need guidance on finding or setting up your API Service User, refer to this step-by-step guide.
3) Save Changes
Click Save. Productive syncs absence policies and time-off periods from HiBob right away.
The first sync brings in time-off data from the past 3 months, and new bookings sync from then on.
Syncing HiBob Absence Policies and Time-Off Periods
Absence Policies
Once connected, absence policies from HiBob are synced to Productive as absence categories and appear in Settings > Absence.
Each category is also added to the user's Absence tab as an unlimited absence allowance. Day or hour counts from HiBob are not transferred.
📌 Don't see a category or allowance yet? It will appear in Productive once the first time-off booking of that type is approved and synced from HiBob.
Time-Off Periods
Approved absences in HiBob will sync to Productive, creating corresponding time-off bookings (daily or hourly). Any updates in HiBob will be reflected in Productive.
Half-days off are supported. If a user books a half-day in HiBob, it will sync to Productive as a half-day time-off period.
Approved time-off absences sync into Productive every 24 hours.
Deleted Events
Deleted time-off events sync into Productive every 24 hours, eliminating the need for manual deletions in Productive.
Resource Planner
Synced time-off bookings are marked as imported from external software in the Resource Planner.
