Tracking time on Productive projects directly from Jira is simple. Here's a step-by-step guide!
Find out more about managing your Jira time entries here.
1) Open a Project in Jira and Select the Issue
Begin by opening the desired project in Jira and selecting the specific issue you want to track time on.
2) Access the Time-Tracking Widget
Once you've opened the issue, locate the time-tracking widget.
3) Select the Service
Choose a project or a deal from the dropdown menu.
Once selected, a list of services associated with the selected budget (for projects) or deal will appear.
Select the service relevant to your issue in Jira.
4) Adjust the date and Add a Description (Optional)
If necessary, add a brief description of your work.
5) Start the Timer or Add Manual Entry
If you prefer to start the timer, simply scroll down and select the "Start" button.
Alternatively, for manual time entries, input the desired time and click "Save".
Tracking Time on Deals in Productive
If you need to track time against a deal instead of a project (or vice versa), keep these prerequisites in mind:
1) Switching Between Projects and Deals
If you previously tracked time against a service within a budget (linked to a project), you must disconnect the project from the time-tracking widget to switch to a deal.
Once the project is disconnected, deals and their services will appear in the dropdown list for selection.
2) Deal Prerequisites
Deals must meet the following conditions to appear in the dropdown:
The deal must be shared with the user.
Time tracking must be enabled for the deal’s stage and pipeline.
Time tracking must be enabled on the deal’s services.
Important Notes
Time Entries
All time entries made in Jira will be reflected in Productive.
Editing Time Entries
Edits can be made in Jira, and they will be visible in Productive. Changes to the time entry made in Productive will be visible in the Productive Time Tracking widget, but not in the Jira Worklog. To apply changes to both, edit the time entry in Jira's widget.
Synchronization
Time entries logged in Jira follow Productive's rules. For example, if time approvals are required, the entry must be approved in Productive to take effect.