Overview
Integrating Productive with Jira allows seamless time tracking, ensuring that time logged in Jira is reflected in Productive.
By following the steps outlined below, you can successfully install the Productive time tracking widget in Jira, enabling efficient time tracking across both platforms. Here's more about connecting projects and tracking time across platforms.
Step-by-Step Guide
1) Access Jira Settings
Navigate to Jira.
Open the Settings dropdown in the upper right.
2) Select Apps
Select Apps from the dropdown.
3) Search for Productive
Select Productive in the "Find new apps" section.
4) Install the Productive Time Tracking Widget
Click on Get App next to the Productive time tracking widget.
Follow the on-screen instructions to complete the installation.
Once the integration has been set up, you'll get a confirmation.
Managing the Integration
Open App Settings in Jira
Select Manage Apps.
Click on Productive to uninstall it or check the integration information.
Important Note on SSO Compatibility
If your organization enforces Single Sign-On (SSO) in Productive, note that the Jira widget does not support logging in via SSO.
This means that users will not be able to log into the Jira widget using their SSO credentials.
Workaround
To access the Jira widget without using SSO, use a personal API access token instead of logging in with your credentials. You can generate an API access token in Productive by following these steps:
Navigate to Settings > API Integrations in Productive.
Create a personal API access token.
Make sure to select the read and write access level.
Use this token to log in to the Jira widget.
For detailed instructions, refer to the API Access with Personal Access Tokens article.
