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Superadmin Permissions

Learn which permissions carry the Superadmin tag in Productive and why they need extra caution before you assign them.

While building a custom permission set, you'll come across permissions marked with a Superadmin tag.

These give a user access that goes beyond standard permissions, so it's worth understanding what each one unlocks before you assign it.

Where You'll Find Superadmin Permissions

  • Administration: Access to Productive Polaris (only visible if your plan includes Polaris)

  • Imports: Manage data imports settings

  • Roles and Permissions: Add, edit, and delete permission sets

  • Employees & Contractors: Change manager and subsidiary, Change users' permission sets

Why These Permissions Are Flagged

Superadmin permissions don't just unlock an extra feature. They let a user change data or settings that other permissions rely on to restrict access.

For example, changing an employee's manager or subsidiary can also change what other, hierarchy- or subsidiary-based permissions grant to that person, or to others over them, elsewhere in Productive.

📌 Treat each Superadmin permission as an admin-level decision, not a routine toggle. Limit them to roles that genuinely need this level of access.

Good to Know

  • None of the 5 Superadmin permissions are available to agent-type users.

  • Each permission works independently. Enabling one doesn't require or unlock the others.

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