This integration will allow you to sync time-off types and time-off periods from Personio with Productive.
Important
For the sync to run smoothly, ensure the users' email addresses match between Personio and Productive.
Only approved time-off bookings in Persionio will be synced with Productive.
Integration Setup
To begin, you’ll need to create integration credentials in Personio.
1) Generate API Credentials in Personio
Log in to your Personio account and navigate to Settings in the left sidebar.
Select API credentials from the Settings menu.
Click Generate new credential.
2) Configure Your Credentials
Select Generate new credential
Name your integration (e.g., "Productive").
Choose Other as the integration tool (Productive is not yet listed).
Check the Read box for Absences data.
Click Generate new credential to finalize the creation.
Your new credential is all set and should look like this:
3) Retrieve Your API Credentials
In the API credentials list, find the entry for Productive.
Click on it to access and copy your Client ID and Client secret.
4) Complete the Integration in Productive
In Productive, go to Settings and then App Marketplace.
Locate Personio under available integrations.
Click Connect App.
Paste your Personio API credentials (Client ID and Client Secret) into the appropriate fields in Productive.
Syncing Persionio Absence Types and Time-Off Periods
Absence Types
Once connected, all assigned absence types in Personio will sync to Productive as time-off allocations for the person. Updates to these absence types in Personio will be reflected in Productive.
Time-Off Periods
Approved absences in Personio will sync to Productive, creating corresponding time-off periods (daily or hourly). Any updates made in Personio will also be reflected in Productive. Additionally, the following time-off periods will sync:
Periods ending in the past three months.
Periods ending at any future date.
Half-day bookings in Personio (e.g., “First part of the day” or “Second part of the day”) are supported and will sync to Productive as 4-hour time-off periods (half-day off), based on an 8-hour capacity.
Resourcing
Each time-off period synced from Personio will be marked as imported from external software within Productive's Resourcing module.
Note: Bookings in Personio labeled as "First part of the day" or "Second part of the day" will be converted to hours in Productive. For example, an 8-hour capacity in Personio will be shown as a 4-hour time-off period in Productive.
FAQ
Why isn't a time off period showing up in Productive?
Email Mismatch: Ensure the user’s email address matches between Personio and Productive.
Approval Status: Only approved time-off periods are synced. Check that the period is approved.
Period Type: Only daily and half-day periods are synced. Time off periods set up in hours in Personio won’t appear in Productive.
Sync Frequency: Data syncs once per hour, so a delay might occur. You can check the last sync time in the integration settings.
I deleted a time off period in Personio, but it still appears in Productive.
Deleting a time-off period in Personio does not automatically remove it from Productive due to technical limitations. You’ll need to manually delete the time-off booking from Productive.