To customize the way your invoices are sent from Productive, go to Settings and select Invoicing:
Select the way the email will be presented to your customers - choose between plain text and HTML:
You can also remove the Productive logo from emails by toggling the switch Remove Productive Branding.
Custom Sending Email Address
By default, the person who clicks on "Send Invoice" in Productive will be displayed as a sender. However, the email from which the invoice is sent will be firstname.lastname@example.org,
Using a custom email address, you can configure your custom domain for sending invoices:
To add your custom email, use the in-app chat and let us know what email you'd like to use.
Once it has been configured, you'll be able to send invoices from your custom address: