Recording payments in Productive allows you to keep track of all transactions against your invoices, whether they are full or partial payments.

📌 If you send invoices through an e-invoicing method like mojeRačun (mer), marking an invoice as paid here doesn't update its status in that system. Check whether your country requires you to mark it as paid there too.

1. Open the invoice from Financials > Invoices, from the Invoices tab of a company (CRM > Companies), or from the Invoices tab of a budget. Then go to the Payments tab.

2. Click + Payment. The amount is filled in with what’s left to pay, so for a full payment, keep it as it is.

3. For a partial payment, change the amount to what the client paid. Set the Paid on date, add a note if you need one, and click Add payment. Productive shows what’s still due under Left to pay.

If the client pays in several parts, record each one the same way: click + Payment, or click the arrow next to it and select Payment.

To write off an amount that won’t be paid, for example after a dispute with the client:

1. Click the arrow next to + Payment and select Write-off.

2. The amount is filled in with what’s left to pay. Change it if needed, set the Written off on date, add a note if you need one, and click Add payment.

Once payments and write-offs cover the full amount, the invoice’s payment status changes from Unpaid or Partially paid to Paid.

To edit a payment or write-off, click it in the list, change the details, and click Update payment. To remove it, click Delete and confirm.