What is a deal?

A deal is a potential business opportunity. It's a lead you're still negotiating with a potential client and nothing is signed yet. There is still no project to work on, so you're still in the sales phase.

Sales pipeline

During its lifetime, a deal goes through various sales statuses until it's either Won or Lost. Here's an example of a sales pipeline with 3 sales statuses:

  • Leads - this is where you put all the deals that could potentially turn into a project. Whether it's an RFP someone sent to your e-mail or an idea you're pitching to an existing client, this the first step in the deal lifecycle.
  • Qualified leads - these are the leads you decide to take to the next level - whether you arranged a call with a client to discuss the requirements, or you've invested some time in preparing a pitch, a qualified lead is something you see potential in.
  • Proposal sent - once you prepare and send a proposal to a client, you can transfer a deal from Leads to Proposal sent status. Now you wait for client feedback. If all goes well, a client will agree to your proposal and you'll be winning a deal.

This is just an example. You can always customize your own sales pipeline stages in Settings > Sales.

Managing the pipeline

If you want to move a deal from one status to another, open the deal page by clicking on a deal and select a new status from the drop-down menu. Alternatively, you can drag the deal from left to right and vice versa from the pipeline view.

If you prefer a table layout over the pipeline one, switch easily between the two. The table layout also allows you to customize which data you want to see by adding different fields.  

Also, you can sort data by clicking on a field header (e.g. Revenue).

Finally, use Filters on top to customize your Deals even more. Filter by date, name, contacts, lost reason, probability, revenue, custom fields, and more!

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