Change your own email address

To change your own email address, go to Settings - Account:



Change email for other users

If a person has already been invited to Productive, you will not be able to change their email address and/or name - unless you have the admin role assigned.
Alternatively, you can contact Productive support using the in-app chat and we will be able to make changes for you.

Admins have the ability to:

  • change the profile picture of another user

  • change the name of another user

  • change the e-mail address of another user (but only if that user still hasn't accepted an e-mail invitation for your organization)

To make these changes go to Contacts and select a user you wish to edit.

When you click on Edit profile you will be taken to this menu (below) from which you can make these changes.

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