Booking notifications keep you informed whenever something changes in your schedule.
You'll be notified when a booking is created, modified, reassigned to you, or when a tentative booking gets confirmed.
📌 Deleting a booking does not trigger a notification.
Productive is rolling out an updated booking form. If your booking form looks different from the screenshots in this article, your organization hasn't been switched over yet: the rollout is gradual. Learn more here.
Enabling Booking Notifications
Navigate to your settings and scroll down to the bookings section within notifications.
Turn on notifications for events like getting a new booking assignment or having a booking modified.
In addition, select the way you want notifications to be delivered: via email, in-app, mobile, or all of the above.
What Triggers the Notifications?
Notifications are sent exclusively to booking assignees, meaning individuals assigned to specific bookings. They will receive notifications for events like new bookings, booking modifications, reassignments, confirmed bookings, and absence bookings.
📌 If assignees make changes themselves, no notifications are sent; this condition only applies to changes made by others.
📌 Deleting a booking will not trigger any notifications.
Confirmed Bookings
You will receive a notification when your tentative booking becomes confirmed.
Adding new tentative bookings won't generate notifications to avoid unnecessary alerts.
Booking Assignments
A notification will be sent when:
a new booking is assigned to you
someone moves a booking from another person to you
your booking has been modified
Absence Bookings
Notifications will also be sent when new absence bookings are made for you and when updates are made to your existing absence bookings.
Productive waits for 60 seconds before sending an email notification.
If you are the one making bookings for the team, this delay gives you time to make any additional adjustments to the booking without potentially spamming your colleagues with multiple emails, so feel free to tweak as needed.
Booking Notification Examples
Email Notifications
When your booking gets modified or confirmed, or if someone adds a booking for you, you will receive an email with a summary of the booking's details, including notes, dates, client information, and time allocation.
In-App Notifications
You can view the booking notifications directly in the Productive app.
Clicking on the notification in your Productive inbox takes you to the Resource Planner, where you can see and review the booking.
Mobile Notifications
Screen notifications will indicate who modified or added a new booking for you, along with the action taken.
📌 In-app notifications in mobile and web apps function the same way.
