To find items eligible to be restored head over to Settings > Recycle bin. Deleted items that can be restored are:
Absence category
Booking
Budget
Dashboard
Deal
Doc
Expense
Form
Invoice
Meeting
Project
Purchase order
Report
Service
Task
Template
Time entry
Deleted items will stay in the Recycle bin for 7 days if you are on the Essential plan, for 6 months if you are on the Professional plan and 2 years for the Ultimate plan.
If you upgrade from Essential to Professional, you will be able to restore items deleted up to 6 months before the upgrade.
Visibility of the Recycle Bin
Recycle bin, as an option in Settings, is visible to everyone in your organization. However, the items visible will be limited to your permissions.
An admin can view and restore all items except private tasks.
Other users can view and restore items they have deleted.
Finding Your Way Around the Deleted Items
To find items more easily, select one or more available filters. You can filter the deleted items by the date of deletion, the person who deleted the item, the location, and the item's name or type (budget, time entry, service, invoice, task, doc, etc.).
Alternatively, the quick-search box can also come in handy, too.
Deleting Tasks with Subtasks
If a parent task is deleted, all remaining subtasks belonging to it will be converted into tasks.
If you restore the parent task, the subtasks will remain as regular tasks and they will not have a parent task anymore.
Restoring and Deleting Items Permanently
When you've found the item you were looking for, open the three-dot menu to the right and click on Restore to bring it back to life or select Delete forever to permanently remove the item from Productive.
📌 Note: By restoring a budget, all associated items, including services, time entries, bookings, and expenses, will be restored as well.
