If you're using the time approval feature for budgets and deals, you, as the approver, can request changes to a time entry before it is approved.
Viewing Pending Approvals
Navigate to your Approval Inbox in the main menu.
In the Time tab, you'll see the project, budget, service, and the name of the person who submitted each time entry.
Approving or Requesting Changes
Click on the checkmark to approve the time entry.
Click the reload icon to request a change.
You can also provide a reason for your request.
What happens when you request a change on a time entry?
Here's what the person who submitted the time entry will see on their end (in My Time).
The entry shows a red X icon. Hovering over it shows your note and the date you requested changes.
The entry also moves to the Rejected tab in their Review Time panel, opened from the For review badge next to the date navigation, where the same note is shown.
👉 Rejected entries share the Review time panel with your drafts. See Managing and Deleting Draft Time Entries for how both are organized there.
📌 They will also receive an email from Productive with a direct link to the entry so they can review and update it promptly.
Once the submitter makes the adjustments and resubmits the time entry, it will appear again for your review and approval.
