There are certain tradeoffs when switching from credit card payment to invoice payment for your Productive subscription. This article will tell you what you need to know.

First off, it is important to understand that Invoice payment is acceptable only for annual contracts.

We use Stripe as our payment gateway. If you want to pay via invoice, we need to physically update your account on Stripe to be handled as "Invoice" payment, instead of "Credit card" payment. 

In that case, certain benefits that are provided in the case of credit card payment are going to be lost. For example:

  • automatic prorate adjustment when you decrease / increase the number of users 
  • the ability to purchase one user seat at a time

When you pay via "Invoice" you're essentially buying a "bucket" of user seats. We sell these buckets in a minimum of 10 users per bucket. If you buy only 1 bucket this will also physically limit your account to accept no more than 10 users. 

If you want to add more people than the physical cap allows (even if it's 1 or 2 staff members) you will need to purchase another bucket. We then cap your account to the new limit and you can invite more people until the limit is spent.

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