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Switching from Credit Card to Invoice Payment

Switching from credit card to invoices? Understand the tradeoffs before you decide.

Updated over a month ago

Considering switching from credit card payments to invoice payments for your Productive subscription? Here’s what you need to know.

Key Considerations for Invoice Payment

  • Invoice payment is only available for annual contracts.

  • We process payments through Stripe, and switching to invoice payment will require updating your account on Stripe.

Differences Between Credit Card and Invoice Payments

While switching to invoice payments offers flexibility, there are some important differences compared to credit card payments.

You will lose certain benefits associated with credit card payments, including:

  • Automatic prorate adjustments.

  • The ability to purchase individual user seats.

How User Seats Work with Invoice Payments

When paying via invoice, user seats are managed differently. Instead of purchasing individual seats, you’ll buy a "bucket" of user seats, with a minimum of 10 users per bucket. Here’s how it works:

  • If you purchase one bucket, your account will be capped at 10 users.

  • To add more users beyond this limit, you’ll need to purchase another bucket. Each additional bucket increases your user cap by 10 seats.

This approach gives you the flexibility to scale your user base as needed but keep in mind the user limitations based on the number of buckets purchased.

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