This integration enables you to send invoices from Productive to your Xero account. 

Table of contents

  1. Which data is mapped between the platforms?

  2. How to link your Xero account to Productive

  3. How to use this integration

  4. Error messages

  5. Payments Sync

  6. Disconnecting Xero from Productive

  7. FAQ

1. Which data is mapped between the platforms?

  1. Log into Productive

  2. Go to Settings > Integrations

  3. Find Xero and click Create integration

A new window will open, asking your permission to connect to Xero.

As soon as you add your Xero credentials, the accounts will be connected. If everything is ok you will receive the following message: 

At this stage, you need to choose the default account code to complete the integration process.

Click Save after you have chosen your default account.

Your Productive account is now linked to Xero.

3. How to use this integration

Upon successfully integrating your Xero account with Productive, a new button will appear on your Productive invoices. 

Clicking this button will start the process of sending the Invoice to Xero. 

Select your tax rate for this current invoice, as well as the desired status of the invoice when it gets copied into Xero. Click Save.

If your tax rate is in order, your Invoice will be sent to Xero, and a PDF copy of that invoice will be downloadable in Productive.

4. Error messages

If you have chosen a wrong tax rate, invoice status or account code, Xero might shoot back an error message similar to this:

Please double check that everything has been set up correctly to ensure you don't encounter these issues. 

5. Payment Sync

If you mark an invoice as paid in Xero, that status will reflect in Productive as well. It is important to note that if an invoice is marked as paid in Productive, this change will not be taken into account in Xero.

To enable payments sync, go to Settings > Integrations and select the pencil icon to Edit the integration:

Set the switch to "On":

6. Disconnecting Xero from Productive

If you want to disconnect your Xero account from Productive, follow these steps:

  1. Settings > Integrations

  2. Find your Xero integration

  3. Click the "trash can" icon to disconnect 

7. FAQ

Have any other questions? Please take a look at the FAQ or feel free to start a chat conversation if you have any other questions too.

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