Over time, employee salaries and cost structures may change, requiring updates to existing cost rates.
Whether you're adjusting for a raise, correcting an error, or removing outdated rates, it's important to ensure that all changes are accurately reflected.
This guide walks you through how to update or delete cost rates while maintaining accurate historical data.
Permissions
By default, only Admins can access and manage cost rates.
If needed, you can grant specific users permission to edit cost rates using the Permission Builder:
Go to Settings > Permission Sets.
Select an existing set or create a new one.
Enable "Add, edit, and delete cost rates" permission.
Assign the updated permission set to the appropriate users.
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Changing the Cost Rate for a User
Go to either Settings > Users;
Resourcing > Employees;
Or My Company (hover over your avatar in the upper right) > People tab and select a user.
Navigate to their Cost Rates tab.
To update or delete a cost rate, scroll down to the list of the user's cost rates and click on the three-dot menu next to the rate.
Alternatively, select + Cost rate in the upper right.
Handling Errors & Merging Cost Rates
Adjusting Start and End Dates
Ensure that start and end dates are entered correctly so that salary changes and raises are reflected accurately.
Merging Undefined Cost Rates
If an error occurs due to overlapping or missing dates, you can correct it by merging the undefined cost rate with the next applicable cost rate.
Check Payroll Data for Accuracy
To ensure your updates are correctly reflected, use the Payroll Report:
Go to Reports and click the dropdown next to + Report, then select From scratch.
Choose the Payroll data source (visible only to Admins and users with sufficient permissions).
Customize the report with filters, fields, and charts to review cost rates, monthly salaries, and start/end dates.