When setting up services in a budget or deal, you can define quantity, price, apply discounts, and add markups.
These inputs determine both client-facing amounts and internal profitability.
Quantity and Price
You always define a quantity (of hours, days, or pieces) and a price per unit. How these values impact invoicing depends on the billing type:
Fixed Services
Quantity × price = budget total (the agreed fixed amount).
The invoiced amount does not change, even if more or fewer hours/expenses are logged.
Example: You sell 100 hours of design work at €120/hour → budget total €12,000. Even if 150 hours are logged, the client is still invoiced €12,000.
Time and Materials Services
Quantity × price = budget total.
The client is invoiced based on actual time and expenses logged.
Example: You sell consulting at €120/hour with a quantity of 25 hours → budget total €3,000. If only 10 hours are logged, the invoice is €1,200 (10 × €120).
Non-Billable Services
Quantity and price are not used, since these services don’t generate revenue.
Example: An internal training session may still have an estimate for planning, but no invoiced amount is created.
Discounts
Discounts are applied per service line item.
Each discount can be set as a percentage or a fixed amount. Use the Percent / Amount toggle next to the discount field to switch between the two.
A percentage discount reduces the total by that percentage. A fixed amount subtracts a set value from the total and stays the same even if quantity or price change.
📌 A fixed amount discount is only available on Fixed billing type services. On Time and Materials services, discounts can only be set as a percentage.
Example: You sell 50 hours of development at €100/hour = €5,000. A 10% discount lowers the total to €4,500. A €500 discount lowers the total to the same €4,500.
If you later change the quantity or price, a percentage discount recalculates as a share of the new total, while a fixed amount discount stays the same value, so it makes up a different percentage of the new total.
Markups
Markups are often used when reselling third-party costs (e.g., media buying, subcontracting).
They increase the unit price for the client, while maintaining visibility of the cost for profitability tracking.
Example: You purchase stock photos for €500 and apply a 20% markup. The client is billed €600, and your margin is €100.
Related Setup Options
When configuring quantity, price, discounts, and markups, you may also want to check:
Billing Types
Define whether a service is billed at a fixed price, by time and materials, or tracked as non-billable.
👉 Learn more here.
Tracking Units: Hours, Days, or Pieces
Choose how you want to measure service delivery and capacity planning.
👉 Learn more here.
Expenses and Reselling
Learn how to track expenses, apply markups, and invoice clients for third-party services.
👉 Learn more here.
What Are Services in Productive?
Understand how services connect budgeting, time tracking, scheduling, and invoicing.
👉 Learn more here.