To use the Expense Details Autofill feature effectively, ensure your uploaded files adhere to the following requirements:
Supported File Types
Images:
.jpg,.jpeg,.pngPDFs: Supports both text-based and image-based content
File Size Limit
Maximum size: 5MB per upload
For optimal results, upload clear, high-quality files within these specifications.
Common Upload Errors and Resolutions
If you encounter errors while uploading files, refer to the following troubleshooting tips:
1. The submitted file is corrupted and cannot be processed
This error indicates that the file uploaded is damaged or unreadable. Common causes include incomplete downloads, software issues, or data corruption during upload.
Resolution:
Verify that the file opens correctly on your local system.
Re-upload the file after confirming its integrity.
If the issue persists, consider re-exporting or re-saving the file in its original format.
2. Password-protected files are not allowed
This error occurs when a file is encrypted or secured with a password, making it inaccessible for processing.
Resolution:
Remove the password from the file before uploading.
Ensure the file complies with the platform's upload requirements.
If you cannot modify the file, contact support for further guidance.
3. Only PDF, JPG, JPEG, and PNG files are allowed
This error appears when a file is in an unsupported format. The platform accepts only the following formats:
PDF
JPG/JPEG
PNG
Resolution:
Ensure that the file is in one of the allowed formats.
Use file conversion tools to convert unsupported file types (e.g., DOCX, TXT, BMP) into an acceptable format.
Re-upload the file in the correct format.